Gateway
An Indigo Gateway client may not need the added value which an annual proactive face-to-face financial planning service provides. However, it remains important to ensure that any plans in place are in line with current circumstances and objectives. With that in mind, Gateway clients will be given the opportunity to review their plans annually, via post or email only.
Up-to-date policy information is held electronically so that we can respond efficiently to requests for advice or services whilst regular newsletters maintain a personal (yet remote) communication.
A Gateway client would still require the support of Indigo to manage their portfolio and assist with any administration over the term of the plans.
Over time a Gateway client may also wish to move up to a more proactive service such as Indigo Foundation or Indigo Wealth. Alternatively, at some stage clients may choose to move to Gateway from these higher levels of ongoing service.
Typically an Indigo Gateway client will have a smaller portfolio of between £50,000 and £100,000, and perhaps simpler financial planning needs. For this reason, a minimum fee of only £375 p.a. applies to this service.
The fees for the Gateway service are based upon a percentage of funds under management. An Indigo Gateway client would typically be offered a telephone/email contact, however, clients can choose a face-to-face fee paid review (charged hourly at £185).
Our Ongoing Service Agreement and Charge Card can provide more information.
We would expect our Gateway clients to typically be concerned about:
- Having a point of contact within Indigo
- Having access to administrative support from Indigo
- Understanding the values or benefits of plans
- Reducing the cost of ongoing services
Included in the Gateway service:
- Lite touch, low-cost service for those clients requiring less complex financial solutions between £50,000 + £100,000
- Annual valuation and invitation to a fee-pad Financial Healthcheck (charged hourly at £185)
- Typically, straightforward multi-asset fund investment solutions
- Access to Indigo’s resources – staff, website and back-office client data
- Quarterly newsletter by email
- Income and ad-hoc withdrawal processing. Annual Bed and ISA processing
- Access to further (fee-based) advice including Retirement Sustainability Reports
- Annual review of circumstances and confirmation of ongoing suitability
Not included:
- Face-to-face meetings
- Complex tax planning
- At-Retirement modelling
- Pension Drawdown review service
Your commitment to us as a Gateway client:
That you will:
- Provide all the documents and information requested
- Inform your Adviser of any changes to your personal or financial situation
Charge for this level of service:
0.75% per annum of funds under management, subject to a minimum of £375 p.a.